Terms of Service

Boschfilter Terms of Service

Last Updated: May 6, 2025

1. Acceptance of Terms

1.1 By accessing or using https://boschfilter.com (“Site”), you agree to:

1.2 Prohibited Jurisdictions: Void where restricted by law. Users from embargoed countries may not access the Site.

2. Modifications

2.1 We may update these Terms to reflect:

  • Changes in laws

  • Business operations

  • Technological developments

2.2 Notice Method: Material changes will be:

  • Emailed to registered users

  • Posted with a 30-day advance notice

  • Highlighted in the updated “Last Updated” date

3. Account Registration

3.1 Requirements:

  • Must be 18+ years or have parental consent

  • Provide valid contact information

  • One account per individual

3.2 Security Obligations:

  • Use strong passwords (minimum 8 characters with symbols)

  • Enable two-factor authentication (recommended)

  • Report suspicious activity within 24 hours

3.3 Termination Grounds: Accounts may be suspended for:

  • Inactivity >12 months

  • Fraudulent activity

  • Multiple policy violations

4. Product Transactions

4.1 Pricing & Availability:

  • Prices subject to change without notice

  • Backordered items: Will notify within 2 business days

  • Geographical restrictions may apply

4.2 Order Verification:

  • May require ID confirmation for orders >$500

  • Reserve right to cancel high-risk transactions

5. Payment Processing

5.1 Accepted Methods:

  • Credit/Debit: Visa, Mastercard, Amex

  • Digital Wallets: PayPal, Apple Pay (coming Q3 2025)

5.2 Authorization:

  • Recurring payments require separate consent

  • Failed payments: 3 retry attempts before order cancellation

6. Shipping & Risk

6.1 Carrier Partnerships:

  • USPS Priority Mail (default)

  • FedEx Express (premium option)

6.2 International Considerations:

  • Customer responsible for:

    • Import duties

    • Customs clearance

    • Compliance with local regulations

7. Returns & Refunds

7.1 Non-Returnable Items:

  • Used/damaged products

  • Final sale items (marked as such)

7.2 Refund Processing:

  • 5% restocking fee for non-defective returns

  • Store credit option available

8. User Conduct

8.1 Prohibited Activities:

  • Web scraping/crawling

  • Reverse engineering

  • Bypassing security measures

8.2 Commercial Use Policy:

9. Intellectual Property

9.1 Protections:

  • Trademarks: “Boschfilter”® (Registration #123456)

  • Patents: Pending for proprietary designs

9.2 Limited License:

  • Personal use only

  • No derivative works without written consent

10. Liability Framework

10.1 Cap on Damages:

  • Maximum liability = 125% of last transaction value

  • Excludes willful misconduct

10.2 Force Majeure: Not liable for delays caused by:

  • Natural disasters

  • Cyberattacks

  • Supply chain disruptions

11. Dispute Resolution

11.1 Mandatory Steps:

  1. Informal negotiation (30 days)

  2. Mediation (JAMS or AAA)

  3. Binding arbitration if unresolved

11.2 Class Action Waiver: Claims must be brought individually

12. Contact Protocols

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