Return Policy
Last Updated: May 6, 2025
30-Day Satisfaction Guarantee
If you’re unsatisfied with your purchase, you may request a return within 30 days of delivery.
Eligibility Requirements
To qualify for a refund or exchange:
Item must be unused, undamaged, and in its original packaging (including all tags/seals)
Order number and return reason must be provided
Opened or used items are ineligible unless defective
Return Process
Contact Us
Email support@boschfilter.com with your order number and reason for return.
Approval
We’ll respond within 1-2 business days with return instructions.
Ship Back
Defective items: Use our prepaid return label.
Preference returns: Customer pays return shipping (tracking number required).
Shipping Costs
Defective items: Free return shipping (we provide label).
Change of mind: Customer covers return costs.
No restocking fees apply.
Refunds
Processing time: 1-2 business days after we receive and inspect the return.
Method: Refund issued to original payment method (bank processing may take 3-5 days).
Delays? Contact us if refund isn’t posted within 7 business days.
Exchanges
To request a different product:
Return the original item for a refund.
Place a new order on our website.
Order Cancellations
If we cancel your order due to stock issues or errors:
You’ll receive a full refund automatically.
Defective/Damaged Items
Contact us within 7 days of delivery for:
Repair
Replacement
Full refund
Contact Us
For any questions:
Email: support@boschfilter.com