Privacy Policy

  1. Last Updated: May 6, 2025

    1. Introduction

    Boschfilter (“we,” “our,” or “us”) operates https://boschfilter.com (the “Site”). We protect your privacy in compliance with:

    • GDPR (EU/UK)

    • CCPA/CPRA (California)

    • PIPEDA (Canada)

    • U.S. State Laws (e.g., Virginia VCDPA, Colorado CPA)

    This policy applies to all personal data collected when you:
    ✓ Browse the Site
    ✓ Create an account or make purchases
    ✓ Contact customer support
    ✓ Subscribe to marketing

    2. Information We Collect

    2.1 Device Information (Automatic Collection)

    • Types:

      • Technical: IP address, browser/OS type, device ID

      • Usage: Pages visited, click patterns, session duration

    • Methods: Cookies, pixel tags, log files

    • Purpose: Analytics, security, site optimization

    2.2 Order Information (Voluntary Submission)

    • Required for Checkout:

      • Contact: Full name, email, phone, shipping/billing address

      • Payment: Processed via PayPal (we never store card details)

      • Order history: Products purchased, returns, exchanges

    3. How We Use Your Data

    Purpose Data Used Legal Basis (GDPR)
    Order fulfillment Order Information Contractual Necessity
    Fraud prevention Device + Order Data Legitimate Interest
    Customer service Contact + Order History Contractual/Legal
    Marketing* Email + Purchase History Consent (opt-in)

    *You may opt-out anytime via email or account settings

    4. Data Sharing & Third Parties

    4.1 Essential Service Providers

    • Payment: PayPal (PCI-DSS Level 1 compliant)

    • Shipping: USPS, FedEx (address validation only)

    • Analytics: Google Analytics (IP anonymization enabled)

    4.2 Legal Requirements
    We disclose data only when legally obligated (e.g., court orders, tax audits).

    4.3 Business Transfers
    User data may transfer during mergers under confidentiality agreements.

    5. Your Rights & Choices

    5.1 Global Rights

    • Access/Portability: Request a copy of your data (free, ≤30 days)

    • Correction: Update inaccurate information

    • Deletion: Erase non-essential data (excludes legal/tax records)

    5.2 Opt-Out Options

    • Cookies: Browser settings (Chrome: Settings > Privacy)

    • Ads: NAI Opt-Out Tool

    • Marketing: “Unsubscribe” in emails or email support

    6. International Data Transfers

    • EU/UK → U.S.: Protected by:

      • Standard Contractual Clauses (SCCs)

      • PayPal’s EU-U.S. Data Privacy Framework certification

    • Canada: PIPEDA-compliant safeguards

    7. Data Retention

    Data Type Retention Period Reason
    Order records 7 years Tax/legal compliance
    Device logs 24 months Fraud analysis
    Marketing consents Until revoked Consent management

    8. Security Protocols

    • Technical: TLS 1.3 encryption, regular penetration testing

    • Physical: Access-controlled servers with 24/7 monitoring

    • Training: Annual GDPR/CCPA compliance training for staff

    9. Policy Updates

    • Material changes notified via email/Site banner 30 days in advance

    • Archived versions available at support@boschfilter.com

    Contact Us:
    For privacy requests or questions:

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